I've used them before and I know they will do a good job. They helped me deal with the other persons car insurance and set up the rental car. They go above and beyond. Very knowledgeable.
10 out of 10. A+. They are the best auto body shop ever! Presented a range of options for repair, timely and consistent messaging as repairs taking place. Quick and efficient repair. Even took care of all the rental car details including pickup and drop-off right at their shop, amazing! Even detailed the whole interior with armor-all, double amazing! Looks good as new of course, these guys and gals are pros
I made a huge mistake and damaged the whole right side of my car catching every single panel including both bumpers....They were quick, easy to work with, and most importantly, did a fabulous job fixing my car to look like new. They dealt w the insurance company, rental car etc... COULDN'T BE HAPPIER
My 2014 civic got sideswiped in a parking lot. Charlene gave me an estimate and helped coordinate everything which was super helpful. When I picked up the car I almost didn't recognize it because they had also buffed out and fixed some other minor dings. The car was also detailed and so it felt like it was new! I am so happy with their work and highly recommend them!
Best Auto body shop in town, no questions asked. The staff is very friendly and has the best interests in every client that walks in! I recently got my car from Carvanna and had it arrived with some paint cracks in the back bumper. Shotwells came in and took care of my car with ease and peace of mind! Thank you guys for great service! Highly recommend!!
Got into an annoying fender bender and needed a local body shop to fix my bumper. I can't say enough great things about this place! Customer service (Lisa) was amazing. They handle dealing with insurance, car rental, etc. so process is easy and smooth. They even washed my car so it was like brand new when I picked it up!!
Took my car in for some pretty bad bumper damage. My insurance carrier told me it should take 4 days to repair; Shotwell had it done in 2 days, used all OEM parts, and the work is flawless. They guarantee all work and were very nice, communicative, and professional. Will definitely go back for any any other body work.
I took my CRV to have a broken mirror fixed. I thought it may need to be painted but they attached the broken one with salvaged parts. Instead of paying Gullicks $270, they charged me $50 AND gave me a ride home after dropping it off.
Just so good it's stupid, these guys are stupid good. My wife wrecked her car twice in a week, yeah don't say a word or I will jump through this here computer. Anyhow, she wrecked the front drivers side with bumper and inside stuff was damaged as well, plus for an encore she wrecked passenger side door a week later, I was thinking maybe I should put off fixing it so she can wreck the back end and they can just do the entire car, but I went ahead and had shotwells fix it.
Well we were originally at another body shop who blew it, I wont mention names but a chain that is more of a meat grinder for ins companies then an auto body shop. They blew it on customer service, so I had to switch in the middle of the process (no fun) to another company. I did not choose other company, my ins company choose them, but shotwells is also preferred with AAA ins, so the switch was painless.
I cannot say enough about the staff and quality of the work. And they gave me 3 days estimate on both jobs, so I thought it was 6 days total, but they were done in 3! Man, the wife's car looks so new I'm actually glad she wrecked it. They went above the call of duty and did many items above estimate, I couldn't believe all the things that were fixed, and the car was detailed, and they fixed the headlights that were a mess. Man I am a shotwells customer for life, if your car is messed up or you want work, don't choose the other place, this is the place you want to go. Their 5 star rating is absolutely not surprising at all. Thanks again Shotwells, MB